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The importance of live chat cannot be overstated
- It helps increase client satisfaction
- Clients can multitask
- The discussion is documented by default - so no need to take additional notes
- Doesn't require installing apps
- Can be done on any mobile device or a desktop computer
- Instantly, any time, anywhere
Many leading companies, including Amazon, Microsoft, provide live chat capabilities as a way to contact their support team
Waiting a few minutes for a response when texting or instant messaging is less frustrating than having to stay on hold on a phone
Chat with us to get a better feel about live chat experience!
Chat with us to get a better feel about live chat experience!
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